How to Work Better

12 Mar 2025 | ~2 minute read

I was out with my family in Chester recently and I saw a quote on the side of a building explaining how to work better. I thought it was very well put, so I wanted to share it.

I'm not usually one for these inspirational "posts" (is it a post if it's on the side of a building?) But this one resonated with me, especially given the challenges I've been having in work lately.

The quote said:

HOW TO WORK BETTER.

1 DO ONE THING AT A TIME
2 KNOW THE PROBLEM
3 LEARN TO LISTEN
4 LEARN TO ASK QUESTIONS
5 DISTINGUISH SENSE FROM NONSENSE
8 ACCEPT CHANGE AS INEVITABLE
7 ADMIT MISTAKES
8 SAY IT SIMPLE
9 BE CALM
10 SMILE

I think I do most of these fairly well, but I can definitely do some of them better. Particularly multi-tasking, accepting change, and being calm.

Multi-tasking and me do not work well together. I am just shit at it. So I do try to do one thing at a time where possible, but context switching is also a challenge for me. I'm responsible for a large, global team, and my role basically consists of making sure my team has what they need, deflecting shit where required, and making decisions. All of this means lots of context switching on a daily basis, which is really challenging for my rather small brain.

I also tend to get stuck in my own head, as I like things to be done in a particular way. When things don't go my way, I get frustrated. It's something I've learned to manage over time - people do things in different ways, I get that. But my knee-jerk reaction is always frustration when people inevitably approach a problem in a different way than I would.

You would think I'd have learned by now, as I'm often wrong and these different approaches are usually a much better solution than I would have come up with. But I still get frustrated. 🤷‍♂️

The problem is, I care deeply about doing a good job; I love what I do and the people I work with. Maybe sometimes I need to give slightly less of a fuck? I dunno.

If you're interested, here's a photo of the quote on the building:

Chester building quote on how to work better

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